Remote Support
Click here to start a remote desk support session with an NCITE engineer. Please call for ticket # first.

Corporate Support Request
Click here to submit a service request.

Telephone Support

New customers can receive a one-time offer which includes 15 minutes of free phone support with a certified IT professional. Click here for contact information.

Free Email Support

Customers can receive limited email support by emailing support@ncitetech.com. Please allow 24 hours for a response.

Paid Support

NCITE offers competitive rates for phone support, remote access support and for onsite service.

• Phone Support (by appointment) .83 per minute - minimum 15 minute increments. Click here for contact information.
  
  
• Remote Access Support (by appointment) .83 per minute - minimum 15 minute increments.
  
  
• In-Store, while you wait support, (by appointment) $1.00 per minute - minimum 15 minute increments.
  
  
• Onsite Support starting at $75.00 per hour. Minimum 1 hour.
  
  

Web Support

The "Information Highway" can also be a great resource for troubleshooting. By searching the Internet, customers may find that someone else has found a solution to their problems. Search Google for solutions by typing in a few words about the problem. Another source of information is Microsoft's web pages.